Q: What if players close the app during a question/round?
A: If players accidently close their app or their device locks between questions,
they can open it back up and it will resume automatically.
Q: What if a player receives a phone call during a question/round?
A: The same applies. It will catch up when they end their phone call and open the
Q: What if their phone battery dies during the event?
A: When the battery gets low, they will receive a warning. If a team joins with the
same name – their points will automatically carry over and they can pick up
where they left off. The application has been optimized to reduce battery life; we
recommend you instruct players to close any unnecessary background
Q: What if the Internet goes down?
A: The questions are downloaded and stored on your device, so in an absolute
worst-case scenario you will still be able to view your question slides on the
projector. Fortunately the Internet is available on almost every device so hosts
who carry with them a backup Wi-Fi modem or have the option to tether their
phone, as a hotspot will be fine.
Q: Can you use a tablet instead?
A: You can use an iPad or Android tablet to open your slideshow and ‘mirror’ the
devices display onto your projector (optional).
Q: Is there a maximum number of devices?
A: no. Our system is robust enough to handle large number of devices at a given
Q: Should we offer a Wifi hotspot?
A: It’s not required, guests can use their own devices and Internet connections –
however if you want to add an extra layer of security you could setup a Wi-Fi
hotspot and provide this password to players attending your event.